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Admissions and in-patients

There may come a time when your pet need to be admitted to one of our surgeries for an operation, for investigations or to be hospitalised for treatment.

Operations and Investigations

Routine procedures such as neutering and dentistry may be booked through reception. For all other procedures you will need to have seen a vet first. You will be given a time for admission.

All operations and many investigations will require a sedative or general anaesthetic. To prepare for this cats, dogs and ferrests need to be starved overnight so that their stomach will be empty. Withdraw food at 8 p.m. the evening before the procedure. Water can be left down all night, but take it up in the morning.

Do not withdraw food from rabbits, guinea pigs or other small mammals. 

For full pre-operative instructions, click here for dogs, cats & ferrets, or click here for rabbits and other small mammals.

When you arrive for your appointment, you will be admitted by a nurse or vet and you will be asked to read and sign the consent form. To read what you will be signing in advance, click here.

Many animals will go home the same day after surgery. They may need some additional care after their procedure. For example discharge instructions click here for dogs, click here here for cats or click here for rabbits.

Hospitalisation

If your pet requires hospitalisation for treatment, they will need to go to our Newbury surgery where is  24 hours nursing care and there is a dedicated small animal vet on call at all times. Our branch surgeries do not have nurses present overnight.

Hospitalisation treatment is very variable and may be just for one night or considerably longer. Many animals admitted will be placed on intravenous fluids.

When you pet is hospitalised, it is useful for us to know what medication they are on and any special dietary requirement they have. We have a range of foods at the surgery, but if you pet will only eat something very specific it may be helpful for you to bring some of it in.

Visiting In-patients

We do allow clients to visit their pets in the hospital. Some animals appreciate the familiar contact and sometimes this can encourage an animal to eat if they are reluctant to do so in unfamiliar surroundings. However, some animals find their owner's repeated departure distressing and will settle better if not visited.

We request visits not be at our busiest times. The best time will usually be in the afternoon, but please phone first before arriving to check.

We request people visiting their pets in hospital to understand that our staff are often busy and, once they have updated you on your pet's progress, they may have work to do. There is also limited space, especially in our cattery.

To you all, Charlotte and I just wanted to say thank you for your help and kindness on Thursday when we brought our cat Annabel in. Your prompt action and kindness made a difficult situation much easier.

Mr and Mrs Birtwistle, Compton

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